Privacy Policy
Who we are
QORDEL 360 is operated by [Legal entity name], ABN [ABN]. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to us.
Information we collect
Account information (name, business email, organisation details), billing information processed by our payment provider (we do not store full card details), usage and security logs, and the records your organisation enters into QORDEL 360.
How we use it
To provide and secure the service, verify accounts, manage subscriptions, send transactional notifications, provide support and meet legal obligations. We do not sell personal information.
Customer records
Records entered by your organisation belong to your organisation. Platform staff only access operational records where needed for support you request, security or legal reasons.
Service providers
We use third-party providers for hosting, payment processing (Stripe) and transactional email. Some providers may store data outside Australia. [Confirm hosting regions before launch.]
Access, correction and complaints
You may request access to or correction of your personal information, or make a privacy complaint, by contacting [privacy contact email]. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Data breaches
We will assess and respond to suspected data breaches in line with the Notifiable Data Breaches scheme where applicable.